Banks Distro LLC
At Banks Distro LLC, we are committed to providing high-quality products and excellent customer service. Please read our refund policy carefully before making a purchase.
For health and safety reasons, we cannot accept returns on products that have been opened, used, or tampered with.
If you receive a defective or damaged product, please contact us within 7 business days of delivery. We will review your claim and, if approved, offer either a replacement or a refund. To help us process your request quickly, please provide:
Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund unless the return is due to our error.
To initiate a refund request, please email us at:
Include your order details and the reason for your request. Our team will respond within 2–3 business days.
Please note: Certain hemp and THC-A products cannot be shipped to specific states due to local regulations. If your order is canceled because shipping is not permitted in your state, you will receive a full refund.